So when it comes to choosing your home insurance, getting the right price can be relatively easy, but how do you know you’re getting the right cover and service to protect what matters to you?
Therefore, it is very important to consider a policy with a Five Star Defaqto rating. Defaqto’s Home Insurance Star Ratings reflect the features, benefits, cover levels, settlement terms (new for old, or fair market value), and excesses of every home contents insurance, building insurance policy available in the UK, with each product being awarded a rating from one to five stars.
The overall level of cover, excess, features and benefits offered by the various home insurance products on the market vary considerably, making it important that you consider more than just the price of cover when selecting a home insurance policy.
Most of the providers on our panel are Five Star Defaqto Rated, please ask us for details.
Please ask us to tailor a policy for your consideration, that exactly meets your needs.

Find out more
Please note, for these insurance products, terms and conditions apply. This information is a summary only. You will receive a full policy document upon application. This policy will set out the terms, conditions and limitations of cover provided under the plan.
Some of our Google Reviews
I cannot recommend them any more highly.
We will definitely be using his services again in the future!
I would highly reccomend Frog Financial to anybody about to embark on the complicated process of house buying and the necessary insurances!
The service felt personal, thorough and genuinely supportive. We ended up with a great deal and a smooth process from start to finish.
Would recommend Frog to anyone looking for a proper, reliable mortgage advisor.
I would highly recommend this firm to anyone one of my friends and family.
Even though our situation changed and we didn’t end up moving forward with the loan, we are grateful for all the help received. Their professional and supportive approach made a difficult situation easier to navigate. We would highly recommend Frog Financial to anyone seeking sound financial advice.
Ruth was also fantastic at following things up for us and keeping us informed of how applications were progressing.
Would definitely recommend Frog to anyone looking for a mortgage or insurance.
Estoy muy agradecido con Danni por su invaluable ayuda, ha sido una gran experiencia.
As FTB, it is a daunting process, with a lot of questions from us on the hows, whens, and whats. Greg made this less so, answering all questions clearly, and helping us to understand things. Not only this, Frog helped us to find the best rate available to us.
Lastly, Greg & Danni helped us to understand which personal insurance policies were best for us, taking the time to explain in layman's terms how each one could benefit us (or not), depending on our needs.
All in all, Greg & Danni have been a valuable part of our mortgage journey, and I would not hesitate to work with them again in the future.
Greg was extremely knowledgable and made a daunting process significantly easier - he was friendly, extremely clear and answered any questions or concerns we had throughout the entire process.
Greg really listened to our circumstances and it was clear he wanted an outcome for us that fit our needs, there was never any sense of trying to upsell or push us towards something that did not fit our needs and we reached an outcome we were extremely happy with.
Greg’s approach was extremely fair and it was clear that Frog Financial is far more interested in building a lasting relationship ship with their clients. I would not hesitate to approach Greg and Frog Financial again and will absolutely be using their services again when we come to our next application!
Would highly recommend to anyone looking for trustworthy and efficient financial advice.
The whole experience has been fantastic, professional, efficient, and stress-free. The member portal is another great addition, making everything even more accessible and straightforward.
I was so impressed that I even told my solicitor to recommend Charley to her clients. If you’re looking for someone who truly goes above and beyond, Charley is the one to trust. 100% recommend!
They have helped us to buy our first home and they were a huge helping hand when we had no idea where to start.
Thank you so much for making the house buying process almost completely stress free.
Highly recommended
The process was smooth and efficient, and Charley made sure I understood exactly what was covered and how the policy worked. She also provided excellent customer service, answering all my questions promptly and with patience.
I highly recommend Charley to anyone looking for reliable insurance advice and support. Thank you for making this process so easy and stress-free!
They were friendly, helpful and really responsive. It really felt they went above and beyond for us (saving us a few extra quid too).
Thank you very much
Will definitely be using them again.
They are quick to reply to any queries via email and on the phone. They provide well informed advice and are exceptionally friendly when answering questions.
I will definitely be using them again in the future!
Helping you understand the various policy features
- Putting your foot through the ceiling whilst moving stuff into the attic
- Spilling wine on the carpet
- Accidentally kicking a football through a window
- Leaving the tap on and flooding the kitchen
In addition to the above, the principle benefit of accidental damage to buildings is that your external drain and pipe systems are covered up to the buildings sum assured, in the event of accidental damage.
Trace and Access covers you for the damage caused by tracing and accessing the problem. Claim entitlement varies between £5,000 up to £1 million per claim dependent on which one of our panel providers your policy is placed with. Please check with our Adviser at the time of recommendation.
If you didn’t have trace and access cover, this could impact you hard financially. For example, if you had a burst pipe underground in your kitchen, the floor tiles and boards would have to ripped up, remove cabinets, etc, to access the pipes. The insurer would fix the leak to the pipes, but wouldn’t cover you for the damage to the kitchen caused accessing the pipes. With Trace and Access cover, you would receive money to repair/replace the floorboards, tiles, cabinets, etc, too.
Family Legal protection covers you up to £100,000 (depending on provider) for any legal and professional fees, costs and expenses in connection with pursuing civil legal proceedings, such as employment disputes, tax enquiries, legal defence, etc.
This covers you in case of an emergency at the property and you could be entitled to, from £500 up to £1,500 per claim dependent on our panel providers. Please check with our Adviser at the time of recommendation. Generally, an emergency is an incident in the property which, if not dealt with quickly will:
- Make it unsafe or insecure for its occupants.
- Cause damage to the property and its contents.
- Leave the home without its primary source of heating, lighting or water.
So, examples of a Home Emergency might be things such as: being unable to lock your front door (making the home unsafe or insecure); waking up in the middle of the night to find that a leak is coming through your bedroom ceiling (therefore, causing damage to the home and its contents); or your boiler breaking down and you having no heating or hot water (therefore, leaving the home without its primary source of heating or water).
Personal Possessions covers your possessions away from the home and around the world. So, if you’re entire suitcase, handbag, etc, were stolen, lost or damaged when on holiday, in the UK or anywhere in the world, everything would be covered from your clothes, to your mobile phone (usually requires specifying on the policy), credit cards, laptop, camera and more.
To help you decide which options can fulfil your needs best



